Feedback & Complaints

We understand we can't get everything right. Or can we?

We record all feedback

We record all feedback and complaints to help ensure what we are told is handled correctly

We love improving

We see feedback as a way to improve. If you're not happy, we're not happy

We respond ASAP

We understand what it's like to wait for a problem to be solved, so we respond as soon as we can
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We respectfully acknowledge the past and present traditional owners of the land, the traditional custodians, and respect their culture and identity which has been bound up with the land and sea for generations.